Having a strong concept and a proven operational system are just part of the equation for success in the restaurant business. A knowledgeable Franchisor who is passionate about helping Franchise owners reach their individual goals certainly can improve your bottom line. Here is where Provata can really be of service to you. We provide you with the kind of substantial assistance that can make all the difference between a smashing success and just getting by, including help in the following areas.
Restaurant Development
While you are responsible for selecting your own site, the Provata management team has experience with restaurants in different types of markets, locations, and neighborhoods. We understand what makes a restaurant location successful. We will provide guidance every step of the way, from site selection, lease negotiation, restaurant layout, and equipment, furniture, inventory, and supplies.
Comprehensive Training
Our pre-opening training program includes you, your head chef, sous chef, front of house manager and head servers. This training covers recipes, kitchen operations, customer service, dining room and bar operations, sanitation, purchasing, inventory control, marketing, human resources, bookkeeping and much more. We also help you train all of your employees prior to your opening. In addition, you will enjoy many opportunities for on-going training, including regular visits to your location by experienced Franchisor personnel, continuing consultations, updates, company-wide meetings and more.
Restaurant Opening Team
As you develop your restaurant, we will regularly visit your location to assess your progress and offer advice and consultation. As you approach your opening, our experienced restaurant opening team will come to your franchise a few days prior to your opening to help you train your employees, assist with final location setup and help you take care of all the last minute details that arise. We will continue to help you during your critical first few weeks of operations.
Point of Sale System
You will have instant access to the information you need to make sure your restaurant is functioning at peak profitability. You can analyze your financial performance through sales tracking, payroll, food and labor cost management, marketing, and many other operational functions. The Franchisor has the knowledge to teach the metrics that matter and how to interpret them.
Marketing Programs
Provata has developed highly productive and cost efficient local restaurant outreach programs rather than expensive, hit-or-miss mass market media campaigns. We will teach you our specialized approaches for launching your restaurant in your area, building your customer base and increasing your visits per customer and average tickets.
Customer Relations Programs
Marketing can take you only so far. It is considerably more effective to keep customers returning than to find an unending stream of one-time customers. Provata has proven methods for establishing relationships with customers that span decades. We will teach you our special methods for satisfying customers and ensuring they return to your Provata restaurant again and again.
Quality Management
Provata has a multi-tier approach to maintaining our high quality standards.
- We keep our systems simple. Our efficient menu greatly streamlines operations.
- Our specialized human resource management techniques help attract, train and keep highly motivated team members.
- We pledge to you to be extremely selective when awarding Provata franchises to ensure that you have associated yourself with the highest caliber entity possible.
- On an on-going basis, we will refine our existing products and procedures.
- We will implement quality assurance programs to maintain product and system-wide quality.